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Troubleshooting

Solutions to known issues.

New Feature

2019-09-25 - Current Mode - Various

We've released a comprehensive update relating to Current Mode. Bug Fixes We've fixed the following issues: Issue where Eos would require a restart to display updated Component information on the following reports: Packing

Clyde Kent
Bug FIx

2019-04-08 - Bug Fixes & Troubleshooting - Pictures - Various

We've addressed various issues with Item Pictures on both Eos Publish and the Eos Desktop app. Bug Fixes Pictures showing as broken on Eos Publish reports We've fixed an issue where Item Pictures

Clyde Kent
New Feature

2018-10-26 - Ships > Pack - Packing Sequence Number Troubleshooter

In certain circumstances, the sequence numbering of Packing Entries can become messed up. We're working on tracking down the causes of this issue but in the meantime we've added a troubleshooter which will

Clyde Kent
Troubleshooting

Troubleshooting - Unresponsive and Jittery Screen

Under rare circumstances you may find that the an Eos screen is unresponsive and behaving oddly. The root of this bug has been a frustrating mystery for far too long but thankfully it's very easy to get around.

Clyde Kent
Announcement

2018-07-19 - Troubleshooting - Ensure the Latest Version of Eos is Installed on your Computer

Are you stuck on an outdated version of Eos? We're tracking an issue where automatic updating breaks. Don’t worry, manually applying the latest update is dead easy: First, delete any Eos icons

Clyde Kent
New Feature

2018-02-23 - Fix Picture Thumbnails in Job

There is an intermittent issue where pictures display incorrectly when viewing them through the Jobs > Items > Pictures pane but a grey rectangle is shown on the Inventory Report. You can now

Clyde Kent
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