Troubleshooting

Solutions to known issues.

4 posts with this tag

Bug Fixes • Troubleshooting • Eos Desktop

Pictures Update Roundup

We've addressed various issues with Item Pictures on both Eos Publish and the Eos Desktop app.

4 years ago • 1 min read

Troubleshooting • Eos Desktop

Ships > Pack - Packing Sequence Number Troubleshooter

In certain circumstances, the sequence numbering of Packing Entries can become messed up. We've added a troubleshooter which will fix the sequence numbering. It will attempt to maintain the current sequence ordering as best as possible.

5 years ago • 1 min read

Troubleshooting

Troubleshooting - Unresponsive and Jittery Screen

Under rare circumstances you may find that the an Eos screen is unresponsive and behaving oddly. The root of this bug has been a frustrating mystery for far too long but thankfully it's very easy to get around.

5 years ago • 1 min read

Troubleshooting • New Features • Eos Desktop

Fix Picture Thumbnails in Job

There is an intermittent issue where pictures display incorrectly when viewing them through the Jobs > Items > Pictures pane but a grey rectangle is shown on the Inventory Report. This can now be easily resolved.

6 years ago • 1 min read